Billing FAQ's
I have never been to Bryan Radiology or seen your physicians. Why am I getting a bill?
You have had radiology services at one of the facilities we serve. Our Radiologists have reviewed the images and interpreted the results of your exam.
Who authorized these services?
Hospitals contract with Bryan Radiology to provide a Radiologist to interpret the exam. State law requires a medical doctor to review images from each exam and produce a written report.
Who is a Radiologist?
A Radiologist is a medical doctor who specializes in diagnosing and treating diseases and injury through the use of medical imaging techniques such as X-rays, CT, MRI, PET, Mammography, and Ultrasound. A radiologist will review the medical history and notes about your exam, choose the appropriate method for performing your exam, interpret the images, and generate a written report that is sent back to your ordering physician.
Why am I getting a bill from you? I have already paid the hospital.
In most cases, Bryan Radiology bills for the professional portion (the reading of your radiological exam or performance of a procedure) and the hospital bills you for the technical portion of your procedure. The hospital provides the equipment and staff to perform the exam and Bryan Radiology Associates provides the physician.
I have health insurance why am I getting a bill?
With the exception of some screening examinations, the patient is often responsible for a portion of imaging exams. Most health plans have deductibles, copays, or coinsurance that must be satisfied before the insurance plan pays anything.
What is deductible, coinsurance, or copayment?
The deductible is the amount of patient responsibility before insurance pays their portion. Coinsurance is the percentage you are responsible for after you have met your deductible. Copayment is similar to a deductible, but a copay is always due by the patient before insurance pays their portion. Your insurance plan sets and defines these values. Contact your insurance carrier for details about your specific plan.
What is an EOB (Explanation of Benefits)?
When your insurance company processes a claim they should provide you with a document having details of the claim. This document is known as an Explanation of Benefits or EOB. This document will list each exam they have processed, the original charged amount, the amount allowed by the insurance plan, the amount of any deductible, coinsurance, or copay, the amount insurance paid to the provider, and any amount the patient still owes the provider.
When your insurance company processes a claim they should provide you with a document having details of the claim. This document is known as an Explanation of Benefits or EOB. This document will list each exam they have processed, the original charged amount, the amount allowed by the insurance plan, the amount of any deductible, coinsurance, or copay, the amount insurance paid to the provider, and any amount the patient still owes the provider.
How can I pay my bill?
How can I pay my bill?
Bryan Radiology Associates offers many ways to pay a bill, options include:
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Online: Bryan Radiology Associates takes online payments through our payment portal at this address: https://www.epayitonline.com/payitonline/iFrameLogin.aspx?merchantId=295365477880&storeId=monus24415 You will need your Access number and CodeID from your mailed statement to use the online portal.
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Phone: You can contact Bryan Radiology at 979-776-8291 to speak to a customer service representative weekdays 8:00 AM to 5:00 PM who can help you with billing questions and take a credit card payments over the phone.
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Mail: You can mail in your payment to the address below. Be sure to include the form that came with your mailed statement with your payment.
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Bryan Radiology Associates
PO BOX 5306
Bryan, TX 77805
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In Person: You can stop by our office from 8:00 AM to 5:00 PM weekdays at:
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2700 Osler Blvd
Bryan, TX 77802
Do you take Health Savings Accounts (HSA) debit cards?
Yes, we can accept most HSA debit plans as payment.
Do you offer payment plans?
Do you offer payment plans?
Yes, payment plans are offered in certain situations. Contact our customer service representatives for more information.
I gave my insurance information at the time of service, why did it not get filed?
We rely on the facilities to provide us with the correct information provided by our patients at registration. Unfortunately we do not always receive complete insurance information from the facilities, especially if the information is updated after the registration process.